Shipping & Returns
Shipping Policy
Welcome to Decanture's Shipping & Returns section. Here, we aim to provide you with clear and concise information about our shipping methods, packaging, and associated costs. Our commitment is to ensure transparency and build trust with our customers, so you can shop with confidence.
In this section, you'll also find details about our approach to packaging and how we prioritize the safe delivery of your fragrance decants. We understand the importance of a seamless shipping experience, and our policies reflect our dedication to your satisfaction.
Return & Exchange Policy
At Decanture, we want you to feel confident about your purchase. Our return & exchange policy is designed to provide you with peace of mind, whether you've changed your mind or are dissatisfied with a product. We believe that a straightforward refund or exchange process is essential to building trust and ensuring your satisfaction.
This policy section also outlines the steps to initiate a return or exchange, along with important details about eligibility and timelines. We are committed to making this process as smooth as possible, so you can shop knowing that your experience is our priority.